Last Updated: May 15th, 2026
Welcome to DuraFleet. These SMS Terms and Conditions apply to text message communications sent by or on behalf of DuraFleet. By opting in to receive SMS/text messages from DuraFleet, you agree to these SMS Terms and Conditions. If you do not agree, please do not opt in to receive SMS/text messages.
By providing your mobile phone number and opting in to receive SMS/text messages, you agree to receive conversational and transactional text messages from DuraFleet at the phone number you provide.
SMS/text messages may relate to your service request, appointment scheduling, appointment confirmations, service updates, customer support, roadside assistance, events or promotional content, billing or account notifications, and follow-up communications related to services you requested.
Consent to receive SMS/text messages is optional and is not required to purchase or receive services from DuraFleet.
Information obtained as part of the SMS consent process, including your mobile phone number and SMS opt-in data, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
If you have consented to receive SMS/text messages from DuraFleet, you may receive communications related to:
Message frequency may vary depending on your service request, appointment status, account activity, or communication needs.
Message and data rates may apply depending on your mobile carrier and service plan. Fees may vary depending on your carrier and whether messages are sent domestically or internationally. DuraFleet is not responsible for any message or data charges that may apply.
You may opt in to receive SMS/text messages from DuraFleet in the following ways:
You may opt out of receiving SMS/text messages at any time by replying STOP to any SMS message you receive from DuraFleet.
After you reply STOP, you may receive one additional message confirming that you have been unsubscribed. After this, you will no longer receive SMS/text messages from DuraFleet unless you opt in again.
You may also contact us directly to request removal from our messaging list.
For help, reply HELP to any SMS message you receive from DuraFleet.
You may also contact us directly:
Phone: (866) 773-8383
Email: chesapeake@durafleet.com
Website: https://durafleet.com
If you do not wish to receive SMS/text messages from DuraFleet, do not check the SMS consent box on our forms and do not provide verbal or written consent to receive text messages.
DuraFleet respects your privacy. We will use the information you provide to communicate with you by SMS/text message as described in these SMS Terms and Conditions and our Privacy Policy.
Your mobile phone number, SMS opt-in data, mobile information, and messaging consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
For more information, please review our Privacy Policy:
https://durafleet.com/privacy-policy/
SMS/text messages may not always be delivered if your mobile device is not in range, if network capacity is limited, or if other circumstances outside DuraFleet’s control affect delivery. DuraFleet, its service providers, and wireless carriers are not responsible for delayed or undelivered messages.
DuraFleet reserves the right to update or modify these SMS Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to use DuraFleet services or receive SMS/text messages after changes are posted, you agree to the updated terms.
By subscribing to DuraFleet SMS/text message communications, you acknowledge that you have read, understood, and agree to these SMS Terms and Conditions.